1. general information

It is our endeavour to serve you to your complete satisfaction. Therefore, these general terms and conditions are the basis of a fair customer relationship. By submitting an order, you agree to the terms and conditions.

2. scope of application

The entire www.winklerwines.ch range is aimed at customers all over the world.
Shipping costs (B Mail) are automatically displayed when ordering online.

3. data protection

We deal with wines and products for wine lovers and not with your personal data. Therefore, we only collect the data that is necessary to process the order and to simplify the handling of the online shop for returning customers. Personal customer data is treated confidentially in accordance with data protection legislation and is neither passed on to third parties nor used or sold for third-party advertising.

4. no sale to minors.

www.winklerwines.ch does not sell wines, spirits or cigars to minors under the age of 18. By placing an order on www.winklerwines.ch you confirm that you are of legal age.

5. prices

All prices are per item in Swiss francs (incl. VAT), plus postage.

Postage within Switzerland: 1 bottle: 7.00 CHF / 2-6 bottles: 9.70 CHF / 12 bottles: 20.50 / 24 bottles: 50.00 CHF

6 Terms of payment and delivery:

Advance payment is required for www.winklerwines.ch, payable net within 10 days. Delivery is made after payment to the invoice recipient or to a delivery address chosen by him. If the wine is not paid for within 10 days, the seller may release the item for sale again without contacting the buyer. Outstanding deliveries must be reported within 30 days of payment. Thereafter the claim expires.

7. availability 

Our range is subject to constant change, we do not guarantee complete availability of the range on www.winklerwines.ch. If a particular wine is not available, we will get in touch with you.

8. exchange/return

Your order on www.winklerwines.ch is binding. In principle, ordered wines can neither be exchanged nor taken back. Exceptions to this are deliveries that suffer glass breakage during transport and incorrect deliveries. We ask you to check that the delivery is correct and undamaged upon receipt and to forward any complaints to us immediately. The delivery is deemed to have been approved 5 days after receipt. Wines with "tap flavour", leaking or other defects will not be reimbursed.

9. contents of linked pages

All websites linked to www.winklerwines.ch were checked for content and form before being linked. Although we regularly visit the linked pages, we cannot rule out the possibility that content may be published that is not directly related to our product range. In this case, we would be grateful if you would inform the webmaster. We expressly distance ourselves from all abusive content and accept no responsibility for the appropriateness and content of linked pages.

10. place of jurisdiction

Our business activities are based exclusively on Swiss law. The place of jurisdiction is Muri AG.

Status 20.3.14, www.winklerwines.ch. These GTCs may be amended at any time and without prior notice.

Auction process:

You are buying auctions for the first time:

- Important: ...then you must register here once.

- If you would like to buy additional bottles in the shop, this is of course also possible. This also makes sense if, for example, you have won 10 bottles, then you can buy two more bottles in the shop at no extra charge for delivery.

- As a rule, the starting price is 1.- per lot. However, Winklerwein can also place a higher bid if required.

Auction procedure:

- There are only auctions.

- No buy now.

- Auctions end at 30-second intervals on Sundays from 7.00 pm.

- The system will now bid to the extent that you remain the highest bidder, but only up to the maximum bid you have entered.

- If you want to "gamble", you have to bid at the very end (approx. 2 minutes before the end) & hope that you win the auction.

- Should an internet problem occur at swisscom or elsewhere between 12.00 - 20.30, these auctions will be deemed invalid & will be reactivated later.

- I give no guarantee that the bidding will still work 30 seconds before closing. Disruptions could occur if, for example, the server is overloaded.

- If you make a bid, you will have to wait a short while before you can click on the other wine offers again!

- I recommend that if you "absolutely" want to buy a wine, make a bid a few minutes in advance so that you won't be disappointed if another bidder outbids you.

You have won, what do you need to do now?

- You will receive an e-mail.

- Now pay the total amount incl. postage within 7 days after the end of the auction to the account UBS, 5610 Wohlen, IBAN: CH88 0025 8258 1009 7501 R / UBSWCHZH80A

- Or transfer the total amount by credit card within 7 days after the auction ends.

- Or pay the total amount excl. postage within 7 days after the end of the auction and then collect the wine by appointment in Muri (AG).

- Or pick up the wine in Muri (AG) against cash payment within 10 days after the end of the auction.

- If the total amount (incl. postage) is not quite clear, please contact me by e-mail...

- Thank you! Adrian Winkler